Files
crm.clientright.ru/modules/HelpDesk/models/Record.php
Fedor ac7467f0b4 Major CRM updates: AI Assistant, Court Status API, S3 integration improvements, and extensive file storage system
- Added comprehensive AI Assistant system (aiassist/ directory):
  * Vector search and embedding capabilities
  * Typebot proxy integration
  * Elastic search functionality
  * Message classification and chat history
  * MCP proxy for external integrations

- Implemented Court Status API (GetCourtStatus.php):
  * Real-time court document status checking
  * Integration with external court systems
  * Comprehensive error handling and logging

- Enhanced S3 integration:
  * Improved file backup system with metadata
  * Batch processing capabilities
  * Enhanced error logging and recovery
  * Copy operations with URL fixing

- Added Telegram contact creation API
- Improved error logging across all modules
- Enhanced callback system for AI responses
- Extensive backup file storage with timestamps
- Updated documentation and README files

- File storage improvements:
  * Thousands of backup files with proper metadata
  * Fix operations for broken file references
  * Project-specific backup and recovery systems
  * Comprehensive file integrity checking

Total: 26,461+ files added/modified including AWS SDK, vendor dependencies, and extensive backup system.
2025-10-16 11:17:21 +03:00

46 lines
1.5 KiB
PHP

<?php
/*+***********************************************************************************
* The contents of this file are subject to the vtiger CRM Public License Version 1.0
* ("License"); You may not use this file except in compliance with the License
* The Original Code is: vtiger CRM Open Source
* The Initial Developer of the Original Code is vtiger.
* Portions created by vtiger are Copyright (C) vtiger.
* All Rights Reserved.
*************************************************************************************/
class HelpDesk_Record_Model extends Vtiger_Record_Model {
/**
* Function to get the Display Name for the record
* @return <String> - Entity Display Name for the record
*/
public function getDisplayName() {
return Vtiger_Util_Helper::getRecordName($this->getId());
}
/**
* Function to get URL for Convert FAQ
* @return <String>
*/
public function getConvertFAQUrl() {
return "index.php?module=".$this->getModuleName()."&action=ConvertFAQ&record=".$this->getId();
}
/**
* Function to get Comments List of this Record
* @return <String>
*/
public function getCommentsList() {
$db = PearDatabase::getInstance();
$commentsList = array();
$result = $db->pquery("SELECT commentcontent AS comments FROM vtiger_modcomments WHERE related_to = ?", array($this->getId()));
$numOfRows = $db->num_rows($result);
for ($i=0; $i<$numOfRows; $i++) {
array_push($commentsList, $db->query_result($result, $i, 'comments'));
}
return $commentsList;
}
}