get('callid') . '_' . $this->get('user'); } protected function getAssignedUser() { $db = \PearDatabase::getInstance(); $result = $db->pquery("SELECT id FROM vtiger_users WHERE sp_domru_id=?", array( $this->getGravitelUserId() )); if($result && $resultRow = $db->fetchByAssoc($result)) { return \Vtiger_Record_Model::getInstanceById($resultRow['id'], 'Users'); } return null; } protected function getProviderName() { return ProvidersEnum::DOMRU; } }